Refund policy

Access is bought as a single 30-day period for $29, paid in USDC or USDT directly to our treasury address. The transfer happens on a public blockchain between your wallet and ours, with no intermediary in the middle.

Once a transfer is confirmed on-chain it is irreversible. We cannot reverse it, cancel it or claw it back, and neither can anyone else. For that reason payments are non-refundable, in whole or in part, whether or not the period has been used.

Access is not a rolling subscription. It does not renew, it does not bill you again, and we hold no card or payment method on file. When the 30 days are up, access simply stops.

If you want to continue, you pay again. A new period stacks on top of whatever time is left, so paying early never costs you the remaining days.

Because a payment cannot be undone, satisfy yourself that the service does what you need before you send one. The tool list, the example responses and the full description of what each tool returns are all published on the home page, and questions are welcome beforehand.

A payment is credited once the transaction is verified on-chain. If you have sent a transfer and access has not appeared, contact us with the transaction hash and the wallet you sent from, and we will look into it.

This is the one case where we can help after the fact: a payment that reached the treasury but was not credited to your account is a problem on our side, and we will credit the period or send the amount back. It is not a refund of a completed purchase.

The service depends on third-party data providers and is offered without any guarantee of availability or uptime. Interruption, degradation or the loss of an individual data source does not entitle you to a refund or an extension.

If we discontinue the service entirely during a period you have paid for, contact us.